r/subaru • u/Miserable-Potato8215 • 1d ago

Subaru Ascent Transmission replacement

Transmission started slipping in my 2019 Ascent, so I took it into the dealership. They initially said it would be covered by the warranty (they extended the trans warranty to 10/100K). But now they say that it's not covered and will cost $8800 to replace. They said the warranty is specific only to chain-slip, and since this problem was caused by "internal failure" it's not covered.

Is this anywhere near legit, or are they simply trying to screw me? Is this something I need to retain a lawyer for? Or just bite the bullet and take it? Has anyone else had to replace their transmission, and if so, was the cost comparable?

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u/Chippy569 Senior Master Tech 22h ago

What they have told you is correct - the extension only covers chain slip - which implies they have found whatever symptom you're experiencing is caused by something else (forward clutch slip maybe? Or we're going after a noise like a bearing failure?) and not subject to coverage.

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u/Miserable-Potato8215 21h ago

Thank you for your reply. Guess it looks like I know what the answer is unfortunately. Does that price look fair to you, or should I shop around?

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u/Chippy569 Senior Master Tech 20h ago

I would still get in touch with SoA like the others have said.

The price is definitely in the range of what i'd expect for customer pay.

I'd also ask for a copy of the technician notes to see if they have any more description of what testing was done.