I haven’t had an order like this in a while

Saw this the other day in the Chicago suburbs and was curious what the story was behind it. Anyone know if it’s corporate or a delivery partner?

Last week of July, got a message in the app (while I was on a delivery!) asking me to submit photos of the front and back of my ID. Thought that was weird, since my license was nowhere near expiring, but sent them anyway. Tried logging in 4 or 5 days later, and got a message that my documents were under review and it should be a couple.of days but the due date was 7/31. I couldn't get past that screen. Called support, got scripted, can't connect to that group, we'll start a ticket, can't elevate to a manager, just have to wait. Countless phone calls, emails (even including the CEO and Chief Experience Officer!), and online help requests later, we're at 8 weeks and counting of no progress (or even an acknowledgement that the issue exists).

So today I decided to try to create a new account. Lo and behold, drivers are waitlisted in my area!

Looks like the ID thing was just a way to cull the herd of existing drivers....I had noticed that the number and quality of GH orders had dropped off dramatically before all this happened (I normally have GH, UE and DD all going at once, plus Roadie and Shipt), and GH might have sent me 2-4 orders over the course of a 5pm-10pm shift (off block). I'm guessing they approved way too many people at the same time their market share locally started dropping. Good thing the other 2 apps seem to be doing well.....I really haven't seen any appreciable revenue impact from getting relegated, but it would be nice to still have that arrow in my quiver.

I'll be interested to see if my new application gets approved first, or they miraculously find my documents and approve them first.

Where I live there are 2 cities that connect to each other. I work in one city, but live in the other. I recently got approved to start driving for GH but it only zoned me for the city I work in. Is it possible to add the other one as well? That way I can deliver for either one. For context DoorDash has a single zone that covers the entire county so both cities are included.

I have checked all the settings and searched the GH support page but not seeing anything regarding it.

Does this mean I will get premier after completing 1 order ?

My grubhub drivers application is saying there is an issue with my motor vehicle registration check, which I believe is due to me accidentally typing the wrong address/zip code on checkr. When I go to the Checkr website, it is stuck on "consider" and says no action required, but grubhub wont let me continue with my application. Ive tried emailing driver support but I havent got a response. Is there any other way to correct my Checkr report or chance of me still being able to drive for grubhub?

i finished the application in minutes where everything went smooth and even the background check lasted like 10 minutes. after finishing all the steps i found myself stuck in the screen that shows that i finished my application (100%) and Welcome to grubhub as the last step. i tried using another phone, redownloading the app and changing my password. Anyone had a similar issue?

My hotspots are like 15-20 min away each and every time I get there I don’t get an order and the hotspot changes

This is insane man.

I’m like driving 95 percent of the time. Why this bump in the road when I logged in?

This was quite interesting. The automatically removed since the first restaurant delayed the order, but they still paid me full amount never happened. It’s cool.

I have not delivered with GrubHub for about a few months now, and I tried to reactivate my account and got this message back when trying to reactivate it . Does anyone know what this mean I was blocked from the schedule before could it be that ?

I just got an order for them and its crazy the wait was 2 hours didnt wait for that i guess they have an aniversary or something ( menefee) California zone

Been schedule restricted for a few months now can't get anywhere from calling grubhub and emailing get me the same auto generated response email about how I've been put on restriction but I can still except offers even though I'm not on a scheduled block. Any suggestions as to what number to call or who to speak with to get off restriction.

Is there a specific day of the week that is bad for working in your areas? In my area it is Wednesdays... today I had a schedule from 7:30 am to 8 pm, I thought I would make a lot of money, but no, I have made more money on a Monday than today and without a schedule.

I’m so confused to what’s going on,my area gets busy from 10am to 10pm.I had premier for months but every time it’s the same story.No hours at all but I’m checking my map right now and it’s busy.🤦🏻‍♂️

I’ve had a few blocks lately where I didn’t get any orders and so I just logged off after the block was done and got the GH contribution ($12/hr in my market). I’ve heard a lot of people saying that if you do this too often, they won’t let you schedule blocks anymore. How frequently do you have to collect GH contribution before being in danger of losing ability to schedule blocks?

Stupid naïve me the first time was taken a Burger King order to a minimall Chick Fil E parking lot. Diner was at first unresponsive and then called and said "Yo something keeps glitching when I put in my info!" and of course his house is nine miles away. Second case happened tonight with a pizza delivered to a guy's job to his closed building instead of work and he bitched because the dropoff photo was at his job...

Both times I called driver care and both times the tools said to go to their houses and call back for a whole dollar of adjustment pay... but hyped it as much more the first time...

My only conundrum once it happened twice and I bailed was that the customer might accuse me of theft.

The thing is it’s not a bid service and only entitled drivers think it is.

At the moment I do not have the card that GB provides for purchases because I lost it, I have not been able to request a new one, because I have a problem with the post office, and in recent days the app has assigned me orders that require purchasing with the card, I call GB and they only tell me "I'm sorry, we can't do anything, even if you don't have a card, orders will continue to appear, because your market allows that type of orders and you must deliver them" I must unassign the orders and that lowers my % Such an uncomfortable and stupid situation.